Insurance Dispute Lawyers

Are you a business owner or person struggling with an insurance claim? We are insurance dispute lawyers with extensive knowledge and an in-depth understanding of the field and how insurance companies work. Insurance disputes can be specialised and time-consuming, but we have the skill set to assist you with your insurance challenges.

What May Cause an Insurance Dispute in NZ?

We encounter several reasons for insurance complaints in NZ. Companies and policyholders frequently disagree on settlement terms or whether the policy covers a claim. Other than the insurer rejecting a claim outright, it may offer less than you believe your compensation should be or delay deciding on your insurance claim. We can assist in determining whether the insurer’s offer is correct.


If you reach a deadlock with your insurer, you can challenge their position with the Insurance Ombudsman. Currently, two schemes act as insurance ombudsmen: The Financial Services Complaints Limited (FSCL) and Insurance & Financial Services Ombudsman (IFSO). Please reach out if you want to raise an insurance dispute with the FSCL or IFSO.

What Our Insurance Lawyers in Wellington Can Do for You

Emma Gabor, our principal lawyer for your insurance dispute, has a PhD in insurance law, was in-house claims counsel for a prominent New Zealand company for five years and worked in the insurance industry for 15 years. As a member of the New Zealand Law Society and the New Zealand Insurance Law Association, among others, Emma is more than capable of providing you with the professional insurance legal advice and assistance you require. We can help with the following:

  • Insurance dispute resolution and declinature reviews
  • Preparation of business interruption claims
  • Advice on Earthquake Commission (EQC) claims entitlement
  • Coverage advice on various insurance policies that include:
    • home and contents
    • contract works
    • business interruption (BI)
    • material damage
    • cyber
    • directors and officers (D&O)
    • statutory prosecution
    • public liability
    • professional indemnity
    • health insurance
    • life insurance.

We are highly qualified to assist you with your insurance claim.